Services

Everything a home requires, brought together under one clear direction.

OCHRE brings together management, hospitality and ongoing care so that owners, homes and guests form part of one coherent system.

Three areas coordinated with one clear point of view, available as a complete service or combined according to what each home needs.

Mediterranean interior with pale-blue shutters open on both sides, a cushioned bench and an olive tree.

A clear direction for the home

Strategy & management

A realistic strategy for every property.

We position the home, manage its presence on the right channels and make decisions about availability, pricing and bookings with one clear aim: to build sustainable performance without compromising the value of the home or the experience of those who stay there.

Included, depending on the proposal:

  • Positioning and commercial preparation.
  • Creation or optimisation of listings.
  • Pricing and availability strategy.
  • Calendars, channels and bookings.
  • Follow-up and communication with the owner.

The experience of each stay

Stays & guests

Every stay should feel effortless. Even when a great deal happens behind the scenes.

We prepare each arrival, support guests and coordinate every point of contact so the experience feels seamless, personal and true to the home.

Included, depending on the proposal:

  • Preparation before arrival.
  • Guest communication.
  • Coordination of arrivals and departures.
  • Information about the home and its surroundings.
  • Guest assistance and issue resolution.

Care that continues over time

Property care

Caring for a home also means being present when nothing is happening.

Every home has its own plan: we monitor its condition proactively, follow every issue through to resolution, supervise and verify suppliers’ work, and prepare the property between one stay and the next.

Included, depending on the proposal:

  • A plan created for each home.
  • Proactive monitoring of the property’s condition.
  • Issues followed through to resolution.
  • Supervision and verification of work.
  • Preparation between one stay and the next.

How each service is delivered.

Clarity from the outset: what OCHRE delivers directly, what it coordinates and what is defined in each proposal.

Delivered directly.

OCHRE personally takes responsibility for the strategy of each home, communication with its owner, the relationship with guests and ongoing oversight of the property.

Coordinated by OCHRE.

Cleaning, maintenance and suppliers’ work are coordinated, supervised and verified by OCHRE, so the owner does not have to manage them.

Defined in the proposal.

The precise scope, additional services and any further intervention are set out in writing in the proposal for each home, before they are commissioned.

Clarity from the outset

A simple structure. A proposal tailored to each home.

Full management

20% + VAT

of accommodation income

For owners who wish to delegate the day-to-day running of their home without losing sight of what is happening.

The proposal brings strategy, bookings, hospitality, operational coordination, property care and owner communication together under one clear direction.

Let’s talk about your property

Bespoke services

Tailored proposal

For owners who need a specific intervention or prefer to retain part of the management themselves.

We can work on preparation, photography, presentation, pricing, bookings, guest care, cleaning, supervision or maintenance, defining a scope specific to the property.

Ask about bespoke services

The commission applies to accommodation income under the terms set out in each proposal. Third-party costs, additional services and arrivals or departures outside the agreed hours are always detailed before they are commissioned.

Let’s talk about your property.

Contact OCHRE